Player Group

What it does

Group players into named groups you can use elsewhere in the panel, for example to filter the transaction lists down to them; the lists also show which groups each player is in. A group is a named list of members: it carries no rewards, ranking or benefits of its own, and promotions are not targeted by player group (they use loyalty tiers).

There are two types of group:

• Manual - you pick the members yourself.
• Automatic - the members are every player whose successful deposits match a rule you set, for example “50 deposits or more” or “total deposit of 10,000,000 or more”.

A player can be in many groups at once.

Where to find it

Player -> Player Group

Common tasks

Create a manual group:

1. Click ADD GROUP.
2. Enter a Group Name (up to 100 characters), leave Group Type on Manual, and click CREATE.

Create an automatic group:

1. Click ADD GROUP and enter a Group Name.
2. Set Group Type to Automatic.
3. Fill in Deposit count at least, Total deposit at least, or both. With both filled in, choose whether a player must match and (both) or or (either one).
4. Choose the Period: All time, or Last N days with a number of days from 1 to 365.
5. The drawer shows how many players match the rule right now. Click CREATE - the group is filled with those players straight away.

Add or remove members of a manual group:

1. Find the group in the list and click the Manage Members (people) icon.
2. Search players by username, then tick or untick them. Selected players show as chips above the results; use Clear to deselect all.
3. Click SAVE.

See the members of an automatic group: click the Manage Members (people) icon. The list is read-only and shows the member count and when the group was last recalculated.

Recalculate an automatic group now: click the Recalculate now (refresh) icon in the list or in the member list. A group can be recalculated once every 5 minutes.

Edit a group: click the Edit (pencil) icon, change the name, the type or the rule, and click SAVE. A changed rule refills the group straight away.

Delete a group: click the Delete (trash) icon and confirm. Members are detached from the group, but the players themselves are not affected.

How automatic groups stay up to date

• Only successful deposits count. Pending, rejected and expired deposits never do.
• Last N days counts the deposits made in the N days up to the moment the group is calculated.
• Every automatic group is recalculated every night after 06:00 site time, after the nightly payouts have run. Players who now match are added and players who no longer match are removed.
• Recalculate now does the same at once, and saving a new rule does it too.
• The members of an automatic group cannot be edited by hand, and there is no member limit. The member list shows the first 1,000 members by username, with the full count above it.

Switching a group from Automatic to Manual keeps its current members, and from then on you edit them by hand. A group with more than 1,000 members cannot switch to Manual, because a manual group holds at most 1,000. Switching from Manual to Automatic replaces the members with the players the rule matches.

Example - a site wants two groups:

• sering: deposit count at least 50.
• whale: total deposit at least 10,000,000.

Player A has 70 deposits totalling 12,000,000, so A is in both groups. Player B has 109 deposits totalling 4,000,000, so B is only in sering.

Priority order

The list is the priority order: the group at the top is number 1. Use the up and down arrows in the Priority column to move a group. A new group is added at the bottom.

Where only one group can apply to a player, the group highest in the list among that player’s groups wins. In the example above, put whale above sering so that player A, who is in both, counts as whale. The transaction lists show each player’s groups in this order.

How manual membership saving works

The Manage Members list is a replace set - clicking SAVE overwrites the group’s entire membership with exactly the players you have ticked. When you open the dialog it loads the group’s current members and pre-selects them, so you edit from the real set rather than a blank one.

Caution

Because SAVE replaces the whole set, make sure existing members are still ticked before saving - unticking someone and saving removes them from the group. SAVE stays disabled while the current members are still loading.

A manual group can hold up to 1,000 members.

Player Group vs. loyalty tiers

Player Group and Player Grouping are different things:

• Player Group is a group of players you pick by hand or by a deposit rule, for filtering. A player can belong to many groups at once.
• Player Grouping is the loyalty-tier ladder, where each player sits in exactly one ranked tier that governs their rewards. Loyalty tiers move on coins, not on these groups.

Related

• Player Grouping
• Player List